Privacy Policy

Information we collect

We collect information that you choose to send us through the contact and support forms:

• Your name and email address
• Your phone number, if you provide one
• Your company name and the details of your enquiry or support request

Our servers also record technical information such as your IP address, browser type and the pages requested. We use it to keep the website secure and working properly.

How we use it

• To reply to your enquiry or support request
• To discuss and scope projects you ask us about
• To protect the website against spam and misuse
• To meet legal obligations

We do not sell your personal information.

Who can see it

Your information is available to our team members who need it to respond to you. We use service providers for email delivery and spam protection (CAPTCHA). They process information only to provide those services. We may also disclose information if the law requires it.

Cookies

The website uses only the cookies it needs to work, such as the one that protects forms from forged requests. We do not use advertising cookies. If we add analytics in future, we will update this page.

How long we keep it

When you send a form, we email it to our team and also keep a copy on our server, so that your message is not lost if email delivery fails. We keep enquiry and support messages for as long as needed to respond and to maintain a record of our communication with you, and then delete or anonymise them when they are no longer needed. Spam-protection records store only a scrambled form of your IP address, not the address itself.

Security

We use measures such as encrypted connections (HTTPS), server-side validation and access controls to protect information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023. Use the contact page to make a request and we will respond.

Other websites

This website may link to other sites. We are not responsible for their content or privacy practices.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact

For questions about this policy, please use our contact page. Valentis Technologies Private Limited, Bengaluru, Karnataka, India.