Travel software
How to choose the right travel booking software for your business
A practical checklist for comparing booking software: who will use it, which suppliers you need, how pricing works and what happens after launch.
An online travel agency (OTA) looks simple to the traveller: search, choose, pay. Behind that sit many parts that must work together. This list is a starting point for planning.
Search and results
Fast search, filters and clear results across the products you sell. Results should state what is included and what the cancellation rules are.
Supplier management
- Connections to the suppliers you have access to
- Mapping of supplier data to your own screens
- Handling of timeouts, errors and partial responses
Pricing and promotions
Markups, fees, taxes and offers need rules that you can change without a developer, and that apply consistently across channels.
Booking, payments and refunds
- A clear booking status from request to confirmation
- Payment handling and reconciliation
- Cancellation, change and refund flows
Admin and finance tools
Your team needs to search bookings, resolve problems, view ledgers and export reports. These tools decide how smoothly the business runs after launch.
Security and reliability
Validated input, protected accounts, logging and sensible monitoring protect customer data and make problems easier to find.
Planning a travel platform?
Tell us about your business and we will suggest a sensible starting point.