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Frequently Asked Questions

Answers about travel software development, API integration, projects and support.

General Questions

We design and develop software for travel businesses: agency portals, B2B and B2C booking platforms, OTA software, travel API integrations and mobile apps. We also build custom software for other industries.

Travel agencies, tour operators, and new or growing travel businesses that want software built around their own workflow and brand.

Travel Software

A B2B portal serves agents and partners, with agent accounts, business-specific pricing and credit control. A B2C portal serves travellers directly, with search, booking and payment on your own website or app.

Yes. A white-label portal carries your logo, colours and domain, with pricing rules that you control. We scope the modules with you first so you only build what you need.

API Integrations

We build and test integrations with the supplier APIs your business has access to. Supplier agreements and credentials come from you, and we handle the connection, data mapping and error handling.

Project Development

We begin with a discovery conversation about your business model, users and suppliers. You then receive a scoped plan covering features, phases and a delivery approach before development begins.

In most cases, yes. We review your current CRM, accounting or reporting tools during discovery and confirm what can be connected.

Technical Support

Yes. Use the support page to report issues, request maintenance or ask for enhancements, and we will respond by email.

Open the support page and choose the type of request. Tell us which portal or app it concerns, what you did, what you expected and any error message. We reply by email.

Yes. Enhancement requests use the same support page. We review what is involved and agree the scope with you before any work starts.

Planning a travel portal, booking platform or API integration?

Tell us about your business and what you want to build. We will reply by email with the next step.